There’s nothing more powerful than a real story. At Comeback Auto Assist, we pride ourselves on delivering expert repairs and smooth experiences—but don’t just take our word for it. Here’s how one of our customers turned a stressful hail damage situation into a seamless recovery—with our help every step of the way.

Meet Jason – A Texas Driver Caught in a Sudden Storm

Jason had just parked outside his office when a fast-moving hailstorm swept through Roanoke. In a matter of minutes, his new vehicle had:

  • Dozens of dents across the hood and roof
  • A cracked windshield
  • Light interior water intrusion from a broken sunroof seal

Like many drivers, Jason was frustrated and unsure where to start.

Step 1: Quick Scheduling & Inspection

Jason contacted Comeback Auto Assist the day after the storm. He was:

  • Greeted by a friendly rep who booked his inspection for the very next morning
  • Given a free walkthrough of his vehicle’s exterior and interior damage
  • Assured we’d coordinate directly with his insurance company

Jason said: “I didn’t know what to expect—but they walked me through everything. It felt easy.”

Step 2: Fast Insurance Approval

Using detailed inspection reports and high-resolution photos, we submitted a full estimate to Jason’s insurance provider. Within 48 hours, we had:

  • Full claim approval
  • Coverage for both Paintless Dent Repair (PDR) and windshield replacement
  • A rental car arranged through Jason’s policy

Step 3: Efficient, High-Quality Repairs

Repairs began the following week. Our team:

  • Completed all PDR in 2 business days
  • Replaced the windshield and resealed the sunroof
  • Cleaned and detailed the interior before delivery

Jason’s vehicle was returned in under a week—looking brand new.

Step 4: A Flawless Finish & Grateful Customer

Jason’s response when he saw the final result:
“I couldn’t believe it was the same car. The dents were gone, the paint looked untouched, and everything worked perfectly. I’ve never had a smoother experience with a repair shop.”

Why It Worked

Jason’s experience is exactly what we aim to deliver for every customer. We combined:

  • Clear communication
  • Expert repairs
  • Insurance guidance
  • Speed and professionalism

All with zero guesswork or surprises.

When hail hits, the damage is frustrating—but the recovery doesn’t have to be. At Comeback Auto Assist, we take care of everything from the first call to the final polish. Just like we did for Jason, we’ll help you get back on the road—quickly, confidently, and with craftsmanship you can count on.

Have storm or accident damage? Schedule your inspection with Comeback Auto Assist today and let your success story begin.